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Always include a due date
Invoices with a specific due date get paid 3× faster than ones that say "upon receipt." Net 14 is the sweet spot — long enough to be reasonable, short enough to create urgency.
Itemize every line — even fixed-price work
A single lump-sum line raises questions. Breaking it into "Strategy," "Design," and "Development" shows the client exactly what they're paying for and reduces disputes.
Use the PO number field if your client requests it
Larger clients route invoices through procurement systems. If they gave you a PO number, it must appear on the invoice or payment can be delayed by weeks while someone tracks it down.
Send a receipt when you receive partial payment
Use Receipt mode to acknowledge deposit payments. This keeps both parties aligned on what's been paid and what the remaining balance is — before work starts.